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QUALITY ASSURANCE & GUARANTEE

We use superior, eco-friendly garments from trusted suppliers, print to a high standard and check each print to ensure the highest quality.

I Dress Myself gives our Customers a guarantee on all our products and services.

If you are not happy with any part of our service, please contact the Office within 30 days of receipt of your Goods.  Subject to the following exceptions, we will seek to rectify the problem or offer a full refund.

This guarantee is in addition to, and does not affect, the Buyers statutory rights.

Tolerance

We have a tolerance of +/- 10mm on print of garments shown on website, on other garments not listed on our website this can vary so please check before you order.

For garment tolerances please refer to the manfactuer for more infomation as they vary by supplier.

Size Variation

Proofing of garments is completed on a medium size garment. For sizes such as XL-5XL postion will proportionally vary with larger garments.

Batch Variation Garments:

From time to time there is variation between batches of garments, this can affect colour and size. These tolerances are very small and often these differences are unoticable. Ultimately this is out of our control as we receive gamrents from the manufactuerer. This should be taken into consideration when ordering.

Batch Variation Print Orders:

A typical print order may contain 30 T-shirts, these are made up of individual sizes for example 10 Small, 10 Medium and 10 Large, with our ongoing commitment to sustainbilty and envrionmentally concious practices, it maybe that a number of garments on the order don't pass our Quality control process for example you may receive 10 small 10 medium and 9 large. We will of course refund the garments that don't ship but it is unsustainable to over order, creating waste if not used, or a second delivery which is costly to the enirvonment. We ask our customers to take this into consideration when ordering. 

Wastage

Please allow for wastage of 5% for orders over 100 garments. These numbers can increase due to complexities such as ink colour changes, multi colour printing and small print runs.

 

Upon receipt of your order:

In order to produce the highest quality and cleanest garmants for your project, staff or customers, we recommend you wash all garments upon receipt and before use, or re-sale.

 

 

 

EXCEPTIONS

We take great pride in our commitment to customer satisfaction.  However, certain circumstances are beyond our control.

 

Please note that we cannot be responsible for:

* Spelling, punctuation or grammatical errors made by the Customer

* Inferior quality or low-resolution of uploaded images

* Design errors introduced by the Customer in the design creation process

* Errors in user-selected options such as product type or size

Please examine your artwork and proofs carefully and correct any mistakes prior to approving the order.

This does not extend to consequential loss, for which we are not liable.

 

Our Services


I Dress Myself - screen printing using eco-friendly inks
I Dress Myself digital Direct to Garment (DTG) printing with GOTS organic inks
I Dress Myself Eco-Embroidery using rayon thread from wood pulp
I Dress Myself Ecopod Presale Campaigns and Fulfillment
I Dress Myself use plastic free biodegradable T-shirt boxes
I Dress Myself - Stanley/Stella sustainable garment dealer
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