1. FILE TYPE
If you order online and use the Online Design Tool, please upload your digital artwork file as a 300dpi PNG (actual print size or larger).
Using our online design tool, you can also upload:
It is also possible to email your design to email@example.com. You can send us an Adobe Illustrator (AI)/Photoshop (PSD) file but we will have to convert these files to make them print-ready. Though if your vector artwork contains text, please ensure that the text is converted to outlines.
If the file is larger than 20MB, please email us a zip file or send via WeTransfer (or similar).
2. FILE RESOLUTION
For best results, files should be sent at actual embroidery size and either 300 dots per inch or above, or vectorised.
Please note: In most cases you cannot simply "resize" an existing small file to increase its size. You need to find the original larger file or recreate the artwork at the appropriate size and resolution. We cannot take responsibility for poor stitch quality if the file is of poor quality.
If the size and quality of the image is not good enough for the size of the embroidery you require, we may have to recreate the image. Depending on the complexity of the image, this may incur an additional design work fee. If this is necessary, we will contact you first to inform you of any extra costs and confirm that you are happy to go ahead.
3. EMBROIDERY SIZE
Files must be provided at the size you need embroidered. If you need 5x5cm embroidery, your artwork should also be set to 5x5cm. If you are unsure what size to embroider your artwork, we recommend measuring a real t shirt to see how different sizes look.
For custom T-shirts (180gsm minimum), the maximum embroidery size is a circle of 11cm in diameter. Sweaters and hoodies with a heavier fabric can take larger embroidery up to 26cm in diameter. Embroidery on most caps can be up to 5.5cm x 12cm (landscape) on the front, or taller if on snapbacks. Beanie embroidery sizes may be more style specific, for example brim sizes may vary between styles. Garment type and positioning may affect the embroidery size.
Embroidery can be used to create detailed shapes, text, and artwork. However, because custom embroidery creates your artwork by stitching threads, there are physical limits to how intricate details can be within your artwork. The smallest a single stitch can be is 2mm. This means that the smallest level of detail within your artwork must be at least 2mm. If your artwork contains details smaller than 2mm, we will need to adjust your file to ensure your artwork can be produced, which may alter the look of your embroidery.
5. FONTS & TEXT
Remember, your text and fonts will be created out of thread so you want to take precautions to ensure your text is legible. Letter height should be an absolute minimum of 3.5 to 4 mm, and ideally 5 - 6 mm, especially if the text is a serif font.
Consider your letter spacing, or tracking, to ensure your text is legible. Generally speaking, the best fonts for embroidery are cursive letters where each letter is connected in script. The thread will continue between each letter and be more legible. The next best fonts are san-serif fonts because there are less pieces to each letter and are more easily legible. Serif fonts are not recommended at small scales, but if you intend to use one, we recommend adding additional space between each letter for visibility and clarity around each letter.
We offer a variety of thread colors to achieve the most accurate colour representation for embroidery. When you upload your artwork and select embroidery, the website will automatically detect and display colours in your artwork that match our stock thread colours. If your art requires specific thread colors, please email the specifications to firstname.lastname@example.org to request a quote for custom embroidery colours.
Disclaimer: When images are embroidered the colours may not match exactly what you see on your screen. Unfortunately, there are differences between how colours are rendered on a computer or phone screen.
Orders placed online can contain up to 5 thread colours. If your artwork requires more than 5 colours you can request an estimate by emailing email@example.com
7. PULLING AND PUCKERING
Since embroidery is made from thread and stitching your artwork into a garment, it is possible that your artwork may have some minimal puckering or pulling due to the stitches pulling and distorting the fabric. For this reason, heavier weight T-shirts (such as the Stanley Sparker at 220gsm) are highly recommended for embroidery. Lightweight fabrics are more likely to show puckering or pulling and are not suitable for embroidery unless it's a low number of stitches in e.g. a line drawing. We will apply a backing material to your design, which should prevent or minimize puckering and to get you the best embroidery possible.